Customer Services Executive

Are you looking to join a dynamic company operating in the high growth professional services of international investment migration? Due to expansion we are seeking an additional Client Services Executive for our team based in Uxbridge. This person will join an existing team to help support clients post sale in processing citizenship by investment applications for several international programmes.

The Company

La Vida is a leading player in Citizenship by Investment with our website www.goldenvisas.com ranked No.1 in the market worldwide and receiving over 1.5 million visits per annum. Operating from our new offices in central Uxbridge La Vida offers 15 international programmes and has clients in more than 80 countries worldwide. In 2020 La Vida was listed as one of the Financial Times Top 1000 Growth Companies in Europe.

The Role

This is a broad administrative role supporting a portfolio of individual clients from around the world. You will act as a key link between the client and our legal teams based overseas and undertake general duties in helping support our office of 12 people.

The successful candidate will also receive support to undertake the recently introduced IMC Certificate and Diploma exams in Investment Migration. Due to the international nature of our business this role will involve occasional out of hours phone/email contact with clients and partners.

Person Specification
·       Honours Degree. Ideally in Law or related subjects.
·       Up to 3 years post-graduation experience. Ideally in legal, banking, wealth management, finance or similar companies.
·       Prior customer service experience, particularly by phone and email.

Skills Required

·       Exceptional communication and customer service skills – particularly email and phone. Occasionally face-to-face
·       Enthusiasm and passion to deliver exceptional client service
·       Team-player
·       Adaptive

Benefits

·       25 days holiday
·       Flexible working
·       Quarterly bonus

Apply now

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