Meet in Place - Experience Manager

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Description

Who are we?


We, at Meet in Place, believe in the power of the face-to-face meeting. If we’ve learned one thing in the pandemic, it’s that remote working and technology does the trick - but that it just isn’t the same


We are a global provider of off-site, on-demand meeting rooms, with spaces in London, Tel Aviv and New York - and growing. We create incredible experiences for our clients - focusing on every detail, from stunning interior design, to fantastic food, drinks and coffee, to memorable client management - right down to having comfortable chairs and Apple AirPlay built into every room.


We want our clients to have the best business encounters possible. To deliver this, we leverage scientific insights and guest feedback to ensure the most optimised set up and surroundings. This provides our clients with increased focus, improved team cohesion, and an environment where you’re more likely to achieve your goals.


We think that the value we offer is in the experiences that we create. A huge part of that is our team - the people who look after our clients, represent our business, manage our spaces and make sure that every person who walks through our doors, across our eight global locations, has an extraordinary experience and wants to return.


In May 2021, as the economy opens back up and London comes back to life, we’re looking to grow our team - including the team that will look after our incredible new space in the Blue Fin building.


The Experience Manager Role


Our Experience Managers are the foundations of our organisation - they represent us to our clients, create the incredible experiences that we pride ourselves on, and manage our space across three continents.


We’re looking for an enthusiastic, approachable, reliable and communicative Experience Manager to manage and oversee one of our beautiful spaces in Central London.


The Experience Manager position has a wide range of responsibilities, covering everything from the management of our spaces and bookings, managing events and interacting with our clients, to overseeing a housekeeping/cleaning team and working with our sales and marketing functions. You’ll get exposure to everything that makes Meet in Place special - and spend your time working in an absolutely stunning space.


The successful candidate will be used to working in a busy environment, with the ability to multi-task and remain calm under pressure. We need a confident communicator with the ability to deal with a wide range of people in an efficient and courteous manner. Successful Experience Managers in our business have come from a wide range of backgrounds - some no longer wanted to sit behind a desk in a corporate career and some have come from hospitality backgrounds. Ultimately, people that can create memorable experiences for those that they work with can come from any background - it’s about the person.


We’re looking for someone with:


  • Excellent communication, organisation and interpersonal skills, and telephone manner.
  • A previous history of working in an office or in hospitality in a high-end customer service role, dealing with high net worth individuals and VIPs.
  • The confidence to work in a sole capacity, but an effective team player with a positive and proactive attitude.
  • Immaculate presentation and communication skills.
  • Strong email etiquette.


The Basics


We believe that great people, doing important work, should be rewarded. We pay £14.35 an hour, but this is a full time role, with 45 hours per week (an hour each day is paid lunch) and 28 days’ paid holiday. We state hourly salaries, rather than annual, so that if our people work overtime, they are rewarded for that with extra pay.


The annual salary is therefore £33,579 + overtime.

 

Meet in Place

We believe in the power of face-to-face meetings. If we’ve learned one thing in the pandemic, it’s that remote working and technology does the trick - but that it just isn’t the same as face to face.

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