Senior Advisor - Stockton-on-Tees - Barclaycard (French Speaker)

This job has closed

Salary:
£26000 per annum
Location:
North East
Deadline: 10th August 2020
Start date: August 2020
Job type: Graduate job
Sectors:

Role: Senior Advisor, Barclaycard (French Speaker)

Location: Stockton-on-Tees
Salary: £26,000

With roots tracing back over 300 years and with offices across 60 countries, Barclaycard retain historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, Barclaycard enjoy a massive 93,000 business and retailer relationships.

They're now looking for ambitious and commercially-minded Graduates to contribute to the continued success of the company as bi-lingual Senior Advisors.

The Role:

  • Using your language skills, offer end to end customer servicing, including outbound customer contact to promote products and services
  • Maintain and build on customer relationships verbally and in writing
  • Deliver excellent customer service whilst making a valuable contribution to team objectives and group KPIs
  • Identify and implement improvement opportunities to support improved customer servicing
  • Handle objections and complaints where applicable, before sharing best practice to ensure further issues are mitigated
  • Take ownership of your own personal development, taking advantage of training opportunities to support your progression

On top of the broad range of competitive perks that are on offer, this is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.

Benefits/What you get:

  • Competitive basic salary of £26,000
  • Full and comprehensive training scheme - existing members of staff will encourage your development
  • Increasing autonomy as you become more comfortable in your role
  • Warm and inclusive work environment that includes a variety of social events
  • Additional bonus/incentive schemes

The successful candidates will be degree educated, speak English and French fluently with excellent telephony and communication skills. You'll be providing end to end customer service on an inbound basis, as well as performing customer outreach. This is a real opportunity to gain valuable experience with a blue chip organisation!

Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.

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